Frequently Asked Questions

Please find below the answers to some of the more frequently asked questions, if you cannot find the information you require please do not hestitate to contact us.

You are in category: Hotels

  1. 1. What are the check-in and check-out times?


    Check in/out times vary by property but as a rule, please use this guide.

    Check In: Normally 3pm or 4pm - You may be able to check into your room earlier if it is ready to be occupied. 
    Check Out: Normally 11am or noon

    Late Check Out: This may be agreed with the property direct and will be subject to availability. An extra charge will be due which is payable locally.
    Failure to comply may result in additional charges.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page
  2. 2. What is a resort fee?


    Some Hotels have “resort fees” to cover items such as health club access, internet access, in room safes, newspaper delivery etc.
    Resort fees are often mandatory and must be paid locally to the hotel directly. Where a resort charges a resort fee we will advise you of this in advance.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page
  3. 3. Are you able to recommend hotels for disabled clients?


    Many of our hotels are suitable for disabled clients. If you do have any special requirements, please tell us as soon as possible and we will ensure that all the travel arrangements we make are suitable.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page
  4. 4. What hotel facilities will we need to pay for?


    Unless otherwise stated, certain facilities including golf, tennis, health clubs, childrens activities and parking may be subject to local charges.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page
  5. 5. Can we request specific sleeping arrangements?


    Please advise us at the time of booking whether you require a room with two double beds or one king size bed. Charges for additional rollaway beds or a crib are payable directly to the hotel, however again please advise us at the time of booking so we can make the necessary arrangements.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page
  6. 6. Are the pool areas safe?


    Children should never be left unsupervised near any stretch of water and never dive into water without first checking it is deep enough.

    0 visitor(s) thought that this answer was helpful. Do you? Rate Good Rate Bad
    click here to return to the top of the page